Deputy Superintendent Pa-Chun Wang (also Director of the Quality Management Department):
After implementing this system, the time it takes for us to locate a bed has been reduced from tens of minutes to just a few seconds. This has significantly eased the workload of our staff, making their jobs much less demanding while also reducing patient complaints. This has been a very successful project.
National Taiwan University Hospital, Yunlin Branch
Superintendent Huei-Ming Ma:
With the rapid rise of an aging population and the increasing number of patients with dementia, traditional manpower-based monitoring is no longer sufficient. The introduction of smart positioning technology fills the manpower gap and enables care to be more immediate, precise, and reassuring. According to feedback after implementation, the system has received strong recognition from patients and their families, achieving an overall satisfaction rate of 96.5%. This award not only affirms the team’s years of hard work but also represents an important milestone for smart healthcare in the field of elder care.
The system was initially applied to smart outpatient guidance, helping patients navigate their medical visits. Since 2018, in collaboration with Academia Sinica and National Yunlin University of Science and Technology, it has gradually evolved into a hospital-wide indoor positioning platform. In addition to tracking patient locations, the system has expanded to include mobile medical equipment management, providing real-time positioning for devices such as ECG machines, defibrillators, and heat lamps. This helps nursing staff locate equipment instantly, significantly reducing search time and improving handover workflows and care efficiency. After implementation, handover time has been shortened by 15 to 30 minutes, fulfilling the goal of “returning to the essence of nursing.”
Obstetrics and Gynecology Department – Attending Physician Pei-Ying Wu and Team:
In clinical care, beyond routine and emergency tasks, each shift’s nursing staff must keep track of equipment locations within the unit during rounds, often requiring them to walk across the entire ward. The average rounding time exceeds 35 minutes, resulting in significant time loss and workload. In collaboration with a medical technology company, the 4A ward at National Cheng Kung University Hospital implemented a real-time positioning system, drastically reducing the time spent locating equipment and cutting rounding time to under one minute. Additionally, the electronic geofencing feature further helps prevent the loss of critical equipment.
