System Deployed:
RTLS (Real-Time Location System) Deployment

Deployment Scope / Use Cases:

• Inpatient wards across both campuses: room-level location accuracy

• Outpatient clinics: zone-level location accuracy

• Other hospital floors: floor-level location accuracy

• Monitoring for elderly and dementia inpatients

• Real-time tracking and management of medical staff, cleaning personnel, and transport staff

• Support for medical equipment tracking and hospital logistics management

Key Features:

• Real-time personnel and equipment tracking

• Emergency duress alarm for workplace violence incidents with security notification workflow

• Infant anti-abduction alerts and equipment geofencing

• Improved shift inventory and equipment dispatch efficiency

Key Outcomes:

• Reduced infant abduction risks

• Real-time cross-campus, cross-building, and cross-department location visibility

• Improved staff safety and medical violence prevention

• Reduced response time for transport staff and equipment dispatch

• Improved patient and family satisfaction (96.5% satisfaction rate)

• Established an age-friendly and smart hospital environment

Media & Awards:

Implementation Coverage: Yahoo News Coverage

Awards:

• 2019 – 16th National Innovation Award

• 2020 – Innovation Excellence Award / National Healthcare Quality Award – Smart Care Certification

• 2021 – National Innovation Award – Continuous Excellence Recognition

• 2025 – Top 10 Age-Friendly Technologies, Products & Services, 2nd Senior Industry Expo

• 2025 – Research Published in Health Informatics Journal

System Deployed:
Smart Mobile Bed Management System

Deployment Scope / Use Cases:

• Smart real-time location tracking and management of mobile beds across the Main Building and First Branch

• Cross-building and cross-floor mobile bed tracking and search capabilities

• Helps hospital staff quickly locate available mobile beds

• Improves patient experience and hospital operational efficiency

Key Features:

• Smart real-time location tracking for mobile beds

• Cross-building and cross-floor search capability

• Improved dispatch efficiency and reduced time spent locating beds

Implementation Results & Media Coverage:

Following deployment, the system effectively resolved long-standing challenges in mobile bed dispatch and availability management within clinical operations.

Awards:

• 2023 – National Healthcare Quality Award

• 2025 – 3rd World Hospital Congress – i-to-i Innovation Hub Recognition

• 2025 – 28th National Biotechnology & Healthcare Quality Award

Media Coverage: Cathay General Hospital Official News

Watch Video: YouTube

System Deployed:
Medical Equipment RTLS

Deployment Scope / Use Cases:

• 4A Obstetrics & Gynecology Ward and Operating Rooms with room-level location accuracy

• Equipment geofencing to prevent the loss or unauthorized movement of critical medical devices

• Emergency alert system for workplace violence incidents or urgent medical situations, with real-time staff notifications

Key Features:

• Real-time personnel and medical equipment tracking

• Emergency duress alarms and staff assistance requests for healthcare personnel

• Equipment geofencing and unauthorized movement detection

• Digital equipment inventory checks and maintenance reporting

Key Outcomes:

• Reduced equipment search time from 35 minutes to under 1 minute

• Lowered workload burden for healthcare staff

• Enhanced healthcare workplace safety management

• Improved staff operational efficiency and sense of workplace safety

Media & Recognition:

Implementation Coverage

System Deployed:
Infection Control RTLS

Deployment Scope / Use Cases:

• Real-time location management for hospital personnel, including healthcare staff, cleaning staff, and transport personnel across the entire hospital

• Cross-department personnel tracking for shared service staff

• Contact tracing and exposure management during infectious disease outbreaks

• Improved transport staff efficiency, reducing patient transfer and case delivery time

Key Features:

• Real-time tracking of healthcare staff and hospital personnel

• Rapid identification of confirmed case movement history and timestamps within the hospital

• Precise contact tracing and infection control management

• Improved transport dispatch efficiency while reducing physical workload for staff

Implementation Results & Media Coverage:

• Successfully reduced the risk of infection spread during early-stage outbreak response

• Enabled rapid retrieval of movement history for confirmed nursing staff over the previous three days and identification of high-density exposure areas

• Accelerated close-contact management, including temperature monitoring, rapid testing, mask compliance, and environmental disinfection measures

Implementation Coverage

System Deployed:
Smart Medical Asset Tracking System

Deployment Scope / Use Cases:

• Emergency Department and emergency mobile bed parking areas, including corridors and waiting halls

• Coverage area of approximately 2,500 square meters

• Deployment of 180 BiDaE locators (Lbeacons) providing 3–5 meter or 5–10 meter location accuracy

• Supports real-time tracking of thousands of medical assets and personnel

Key Features:

• Real-time location tracking for medical equipment and personnel

• Location system API interface (BPS) for third-party integration applications

• Integration with smartwatches for real-time healthcare staff and patient vital sign monitoring

• Supports the development of healthcare cloud platforms and smart bed management applications

Key Outcomes:

• Improved equipment and personnel tracking efficiency within the Emergency Department

• Real-time integration with healthcare cloud and bed management systems

• Enhanced emergency department safety and healthcare operational efficiency

• Supports cross-system and third-party indoor location integration applications

Deployment & Collaboration:

• BiDaE Technology provided the RTLS platform and locator infrastructure

• Demonstrated integration with ASUS smartwatches for real-time vital sign monitoring

• API / SDK interfaces enabled third-party integration with the OmniCare healthcare cloud platform

System Deployed:
BiDaE Positioning System (BPS) and the Seeing-I-Go Indoor Navigation Mobile Application

Deployment Scope / Use Cases:

• Pilot deployment at Rancho Los Amigos National Rehabilitation Center, covering 19 outpatient destinations

• Outdoor coverage: 2 bus stop locations

• Designed to support navigation for visually impaired users, including seamless transitions between indoor and outdoor environments

Key Features:

• Indoor navigation and public transportation guidance

• Seeing-I-Go mobile application with accessibility-friendly navigation mode

• Bus door alignment module to help users identify when a bus has arrived and locate the boarding entrance

• Real-time positioning services powered by BPS for accurate user location information

Key Outcomes:

• High usability in guiding users between bus stops and indoor destinations

• Improved travel safety and independence for visually impaired users through accessible navigation features

• Practical and effective bus boarding assistance for public transportation access

Partners:

• Access Services – Los Angeles, California, USA

• IT Curves – Gaithersburg, Maryland, USA

Implementation Results:

System testing demonstrated that BPS and Seeing-I-Go provide reliable indoor-outdoor navigation and public transportation guidance.

The solution effectively supports independent mobility for visually impaired users.